At Straight Up Southern, we believe a handshake is a bond. Our Southerners' Guarantee is that handshake agreement. If for any reason within the first 30 days, you're unhappy with your product, we'll take it back. No questions asked. All you need to do is contact us at customercare@kosscreative.com or 803-794-3000.
Straight Up Southern orders ship from our warehouse in Leesville, South Carolina. Most in-stock items ship quickly, but some items may require 1–2 business days for production. Standard USPS shipping typically takes 4–8 business days after processing, while Priority Shipping usually takes 2–3 business days.
All Straight Up Southern orders ship from our warehouse in Leesville, S.C.
Our goal is to ship your complete order as quickly as possible. Most items are in stock and ship much faster, but we ask that you allow 1–2 business days for production on certain items.
During peak shopping seasons and major sale events, processing times may be slightly longer. We’ll keep you updated throughout the fulfillment process so you know the status of your order.
Most orders move quickly through our warehouse, especially when items are in stock and ready to ship.
Some products may require production time before shipping. Please allow 1–2 business days for those items to be produced and prepared.
Processing time is separate from transit time. That means your shipping method begins after your order has been produced, packed, and handed off to the carrier.
We ship via USPS.
Transit times after production can range from 1–8 business days, depending on your location, distance from our Leesville, South Carolina warehouse, and the level of service selected at checkout.
Standard Shipping
Estimated transit time after processing: 4–8 business days
Priority Shipping
Estimated transit time after processing: 2–3 business days
Please remember that these transit times are in addition to any production time required for your order.
If you need your purchase by a specific date for a special occasion, trip, gift, or event, please contact us before placing your order.
We can help you:
Contact us at customercare@kosscreative.com or 803-794-3000.
During holidays, major promotions, and peak shopping periods, order volume can increase quickly. We work hard to ship complete orders as fast as possible, but processing may take a little longer during these busy periods.
If your order includes multiple items, we generally try to ship your complete order together.
We know you’re excited to get your order, and we don’t take that lightly. From the time your order is placed until it leaves our warehouse, we work to keep things moving and keep you informed.
Straight Up Southern shirts are shipped from South Carolina by a team that takes pride in getting your order out right.
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Where does Straight Up Southern ship from?
Straight Up Southern orders ship from our warehouse in Leesville, South Carolina.
How long does it take for my order to ship?
Most in-stock items ship quickly, but certain items may require 1–2 business days for production before shipping.
How long does standard shipping take?
Standard Shipping typically takes 4–8 business days after your order has been processed and handed off to USPS.
How long does Priority Shipping take?
Priority Shipping typically takes 2–3 business days after processing.
Does processing time include shipping time?
No. Processing time is the time needed to produce and prepare your order. Shipping time begins after the package is handed off to USPS.
What if I need my order by a certain date?
Please contact us before placing your order at customercare@kosscreative.com or 803-794-3000. We can help check product availability and shipping options.
Do sale events affect shipping times?
They can. During peak seasons and major promotions, processing times may be longer due to higher order volume.
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